Worst customer service experience ever!!! I wish ZERO stars was an option!! Had to go to this place to return a uhaul and received the WORST service ever! The staff there was rude disrespectful and acted as if doing business with them was an inconvience. The lady didn't even know how to do a return for a uhaul or work the computer. After figuring it out I was owed my deposit back the lady said they don't keep cash on hand so she'd have to mail me out my deposit refund. It's been a month and still no deposit refunded. Ive called several times and have been told its in the mail, they forgot, they didnt have an address (which they did because I had to put it on ALL my return paperwork) so on and so on. Today I called again to tell them it's been yet another week and still no check for my deposit and the guy that answered said in exact words It wasn't his problem and to call the main uhaul number when I asked him why I've been given the run around and told specifically by uhaul that Always Picking in Fort Morgan CO were the ones to have to refund the uhaul return He said again not my problem call someone else have a nice day and HUNG UP ON ME!!! These people should NOT be in business they have no understanding of basic customer service skills and lack the knowledge to run a respectable business with trained staff. Save yourself the hassle if at all possible and Do business elsewhere it's not worth being treated awful because the staff isn't educated on customer service and the products and services they offer.
I love this store, the folks are friendly, and the store is full of really cool pre-owned stuff, at very reasonable prices. Even if your not buying, its fun to just browse. Good Job!!!!!!!!!!!!!!!!!!!
Wish I could leave fewer stars - rude, disrespectful & dishonest people trying to portray themselves as legit business people. What a joke!
Always Picken is a US Store based in Fort Morgan, Colorado. Always Picken is located at 17362 US-34, Fort Morgan, CO 80701, USA.
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