I stay around the country at Choice Hotels. I'm going to try to leave more reviews, using 3 star as avg, but this place was exceptional and worth 5. All the basics right, clean and updated, and then some...
Awesome place to stay. Breakfast was great and the staff was very courteous. We came in later in the evening and we were the only ones at the pool and hot tub, which was extremely nice. I get tired of kids splashing water in my face when I just want to swim laps and relax. Great experience!
Friendly service and nice rooms. Would stay again.
Friendly customer service. Clean and comfortable rooms. Hot shower. Internet was too slow for streaming. Would stay again.
First off I usually stay at Hampton Inn, that night they were full and recommended Comfort Inn. I didn't mind as I know people who work for Choice Hotels. I arrived and asked if they had rooms available because my daughter and I were tired from driving all evening. I told Adan, the desk clerk that they were recommended by Hampton Inn. Adan said that they had rooms available. I said excellent I need one with two beds. He takes a minute and says the only room I have available as were pretty full is an Executive King Suite. The sofa has a hide a bed. I asked if they had a military rate and he said that was possible. I paid for the room and didn't argue with the price although very expensive for the hotel. I was optimistic as they had won the Platinum Award which having friends with company knew wasn't easy to obtain. I got my daughter, and we saw another family getting room as well it made me wonder if I had just been ripped off as Adan told me that my room was the only one he had. My daughter and I went to our room #156, not a very nice room looked dated, and furniture was scratched, and the carpet was not clean looking. My daughter wanted to shower, and she did, and she said the bathroom was disgusting. I walked in and well, I've been in gas station bathrooms that were in better condition than this bathroom. The painted stucco over wall paper was peeling and had mildew all over it; there was water damage to the walls around the toilet. Wall paper was peeling above the toilet and a hole in the wall above the light switch. I refused to shower in there as I have a lung condition and didn't want to inhale whatever it was growing on the walls. I was going to call and have our room switched, but we were tired, and at this point, I didn't trust Adan. We went to sleep and got up for breakfast and arrived at breakfast at 6:40 the selection was decent, but there wasn't a drop of coffee to be had, and it had only been open for 10 minutes. No breakfast attendant to be found, so I went to the lobby to see if there was coffee there and where it was the night before there was nothing, not even a desk clerk. We began eating at about 6:50 an attendant came in I immediately told her that there is no coffee she went to verify and left. She never returned while we finished. We went back to our room and grabbed our belongings took a picture of the bathroom damage and went to check out. No clerk was available. I turned around when I saw the breakfast clerk checking on food and wiping down our table. I walked over handed her our room keys and said were checking out, she looked lost and didn't say anything as I was leaving I saw another employee coming from another area of the hotel she was professionally dressed, and as I was passing through the doors, she said have a nice day. We got in our car in search of coffee and drove the remaining 4 hours home. This hotel should be ashamed of its self not only was it overpriced for the area (hotels in Denver are cheaper) It was disgusting, and customer service was non-existent. This hotel should be stripped of its Platinum Award immediately unless the standard of obtaining the award has become mute. I'd appreciate an apology, perhaps even a partial refund. I have pictures if you're interested in seeing them. I am hoping this complaint is seen by Choice Hotels. I also wish I could rate this No STARS
Comfort Inn is a US Lodging based in Fort Morgan, Colorado. Comfort Inn is located at 1417 Barlow Rd, Fort Morgan, CO 80701, USA.
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