Supposedly, I will get the surcharge and extra room money back - but not for 10 days. This big corporation wants to be safe, so for my one night stay they charged me an extra $255. When I called to inquire, the front desk woman was very rude and condescending and kept telling me that the hotel had to be "safe" and "cover itself" in case I was a bad person. She claimed that they only put a hold on my card for the $470.00 and $250 would come back to me at a later date. Wow - how tone deaf this hotel chain must be to think the everyone going on vacation can afford to have their credit card charged twice while they are in the middle of their travels. And then to be so rude when questioned about it.
Awesome, clean everywhere, big rooms! First time here and would return in a heartbeat! Blows away other hotels! Upstate and friendly, accommodating staff. Brie is super. Should be a 4 star rated hotel at the least.
One of the nicest and cleanest Hampton Inns I have stayed at. Great friendly staff! This awesome property is an oasis in the middle of nowhere.
Really nice place to stay. Very friendly staff. Quiet rooms. Has a real high end feel.
Would have been five stars for awesome immaculate hotel and room. Lovely Breakfast! Awesome staff friendly and professional. Brie a night manager came off as absolutely rude with a couple of snide remarks which I found offensive and disrespectful. I'm sure she had no idea I write reviews. It should not matter, if you want to be well spoken of then treat every person with respect. If you are paid to work with people please make sure you aquire basic people skills.
The hotel was OK, but the one star is the customer service. The front desk will charge your card twice for one room, and then add a 20% Hilton fee to be safe. The fee for the second charge will take 5-10 days to come back. We stayed in an overpriced room $199.00 the night before the eclipse. Normally the room is closer to $100 so they overcharged because of the event. I have no problem with that - it's my own fault for not checking somewhere else for a better rate. But the worst was that they added a 20% surcharge to the rate, and then added an extra room to the charge to be safe. So, my total costs for one night was $470.
Hampton Inn Fort Morgan is a US Lodging based in Fort Morgan, Colorado. Hampton Inn Fort Morgan is located at 1152 Main St, Fort Morgan, CO 80701, USA.
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